Effective date: 1 January 2026
Last updated: 1 January 2026
Legal
Privacy Policy
This Privacy Policy explains what personal data RoasLab Media collects, how it is used, and what rights you have under applicable data protection laws.
01. Who We Are
This website is operated by RoasLab Media (Company No. HE 1000485959), a company registered in the Republic of Cyprus, with its registered office at:
Pavlou Nirvana 4, Alpha Tower, 1st Floor, Office 13,
3021 Limassol, Cyprus
We provide digital marketing, advertising, and related business support services to companies across Europe and internationally.
For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Cyprus data protection legislation, RoasLab Media acts as the data controller in respect of personal data collected through this website.
We are committed to protecting the personal data of our website visitors, prospective clients, and business partners. This Privacy Policy explains what information we collect, how we use it, and your rights.
02. Data We Collect
We may collect personal data when you interact with our website, submit a form, communicate with us, or engage our services.
The types of data we may collect include:
Identity data — name, surname, company name, job title.
Contact data — email address, phone number, business address.
Financial data — invoicing details, VAT numbers, and billing-related information (where applicable).
Technical data — IP address, browser type, device information, time zone, and system data.
Usage data — pages visited, time on site, navigation paths, interactions.
Marketing data — preferences for receiving communications and campaign-related interactions.
Business data — information shared in relation to services (e.g. marketing goals, budgets, project scope).
We do not intentionally collect sensitive personal data. If such data is provided, it will be deleted where appropriate.
03. How We Use Your Data
- To respond to inquiries and contact requests
- To provide and improve our services
- To manage client relationships and communications
- To process invoices and business transactions
- To analyse website performance and user behaviour
- To support marketing and advertising activities
- To ensure website security and prevent misuse
- To comply with legal and regulatory obligations
We do not use your data for unrelated purposes without informing you.
04. Legal Basis for Processing
We rely on the following legal bases:
Contract performance — when processing is necessary to provide services
Legitimate interests — to improve services, ensure security, and operate our business
Legal obligation — to comply with applicable laws and regulations
Consent — where required (e.g. marketing communications, cookies)
You may withdraw consent at any time.
05. Data Retention
We retain data only as long as necessary:
- Client and financial data — up to 7 years (legal requirement)
- Inquiry data — up to 2 years
- Analytics data — up to 26 months
- Marketing data — until consent is withdrawn
We may anonymise data for analytical purposes.
06. Sharing Your Data
We do not sell your personal data.
We may share data with:
- Service providers (hosting, CRM, email tools)
- Advertising platforms (Google, Meta)
- Professional advisers (legal, accounting)
- Authorities where required by law
All third parties are required to handle data securely and lawfully.
07. International Transfers
Some providers (e.g. Google, Meta) may process data outside the EEA.
Where this occurs, we use appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Approved data transfer mechanisms
08. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Receive your data (portability)
- Object to processing
- Withdraw consent
To exercise your rights, contact us using the details below.
You also have the right to lodge a complaint with the Cyprus Data Protection Authority.
09. Cookies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse usage
- Support marketing efforts
For full details, please refer to our Cookie Policy.
10. Contact Us
If you have questions or wish to exercise your rights:
RoasLab Media
Pavlou Nirvana 4, Alpha Tower, 1st Floor, Office 13,
3021 Limassol, Cyprus
Email: [email protected]
We may update this Privacy Policy from time to time.
Any updates will be published on this page.