Terms of Service

Effective date: 1 January 2026

Last updated: 1 January 2026

Governing law: Republic of Cyprus

01. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and RoasLab Media (Company No. HE 1000485959), a company incorporated in the Republic of Cyprus, with registered office at:

Pavlou Nirvana 4, Alpha Tower, 1st Floor, Office 13,
3021 Limassol, Cyprus

("Company", "we", "us", or "our").

By accessing this website, submitting an inquiry, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our services.

These Terms apply to all users, visitors, and clients of our website and services. We reserve the right to update these Terms at any time. Continued use of our services after any updates constitutes acceptance of the revised Terms.

02. Services Description

We provide digital marketing, advertising, and related consulting services, which may include but are not limited to:

• Paid advertising management (Google Ads, Meta Ads, etc.)
• Search engine marketing and campaign optimisation
• Display and remarketing campaigns
• Social media advertising
• Analytics, reporting, and performance tracking
• Strategic marketing consulting

The specific scope of services will be defined in a separate agreement, proposal, or statement of work agreed between the parties.

In the event of any conflict between these Terms and a signed agreement, the signed agreement shall prevail.

We reserve the right to modify or discontinue any service with reasonable notice.

03. Client Obligations

The Client agrees to:

• Provide accurate and complete business information
• Grant access to required platforms and tools (e.g. advertising accounts, analytics tools)
• Ensure compliance of all content, products, and services with applicable laws and platform policies
• Provide timely feedback and approvals
• Maintain sufficient advertising budget where applicable
• Inform us of any relevant changes affecting campaigns

The Client acknowledges that campaign performance depends on multiple external factors beyond our control, including market conditions, competition, and website quality.

04. Fees and Payment

Fees are defined in a separate agreement or proposal and may include:

• Fixed monthly fees
• Performance-based fees
• Setup fees

All fees are exclusive of VAT unless stated otherwise.

Invoices are payable within 14 days unless agreed otherwise.

We reserve the right to:

• charge interest on overdue payments
• suspend services if payment is significantly delayed

Advertising budgets paid directly to platforms (e.g. Google, Meta) are the sole responsibility of the Client.

05. Intellectual Property

All strategies, methodologies, campaign structures, and processes developed by the Company remain its intellectual property.

The Client is granted a non-exclusive licence to use deliverables for internal business purposes.

Client-provided materials remain the Client’s property. The Client warrants they have the right to use such materials and agrees to indemnify us against any related claims.

06. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the course of cooperation.

This obligation remains in effect for 3 years after termination.

Exceptions apply where information is:

• publicly available
• lawfully obtained
• independently developed
• required by law to be disclosed

07. No Guarantee of Results

We do not guarantee specific outcomes, including:

• traffic levels
• leads or conversions
• revenue
• return on ad spend (ROAS)

We apply professional expertise and best practices, but performance is influenced by external factors beyond our control.

Any projections are illustrative only and not contractual guarantees.

08. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount of fees paid by the Client in the three (3) months preceding the claim.

We are not liable for indirect or consequential damages, including:

• loss of profits
• loss of data
• loss of business opportunities

Nothing in these Terms excludes liability where it cannot be legally excluded.

09. Termination

Either party may terminate services with 30 days' written notice unless otherwise agreed.

We may terminate immediately if the Client:

• breaches these Terms
• fails to remedy a breach
• becomes insolvent
• engages in unlawful activity

Upon termination:

• all outstanding fees remain payable
• reasonable transition support may be provided

10. Governing Law & Disputes

These Terms are governed by the laws of the Republic of Cyprus.

The parties agree to attempt to resolve disputes through negotiation before pursuing legal action.

If unresolved, disputes shall fall under the jurisdiction of Cyprus courts.

11. Contact

For legal or contractual matters, please contact:

RoasLab Media
Pavlou Nirvana 4, Alpha Tower, 1st Floor, Office 13,
3021 Limassol, Cyprus

Email: [email protected]